Visitor Info

We are looking forward to your visit! All information can be found here in advance - if you have any questions, please contact our friendly visitor service.

  • The Computerspielemuseum tries to make its exhibitions and services accessible to all visitors

  • The museum is at ground level. At the entrance, a small step has to be overcome. A mobile ramp is available for wheelchair users. Our service staff will be happy to assist you.
    The exhibition area is wheelchair accessible, and a disabled toilet is available.

  • Accompanying persons
    The museum grants free admission to one accompanying person per severely disabled person (50 % MdE). A disabled person's ID card must be brought along.

  • Seating
    Seating is available for visitors with impaired mobility.

  • An independent visit to the museum is possible from the age of 14, otherwise an adult accompanying person is required.
  • Dogs are not allowed in the exhibition unless they are guide dogs.

Information for your well-being in the exhibition

Our actions to protect all:
  • Limited number of visitors* in the exhibition.
  • Hygiene stations for hand disinfection
  • Regular cleaning and disinfection of our exhibits
  • Regular air exchange
  • our exhibition rooms are air-conditioned
Recommended contribution of visitors* to the protection of all:
  • Recommendation to wear a mask
  • Distance to other visitors
  • Contactless online ticket with time windows
  • Contactless payment options
  • Regular washing and disinfection of hands
  • Follow the instructions in our exhibition
  • No visit with acute respiratory disease
  • CoronaWarnApp
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